FAQ

What makes GAROZÉ products unique?

Every piece from GAROZÉ is crafted with exclusive designs, premium materials, and timeless artistry. Our collections are created in limited quantities to ensure rarity and distinction.

Are the products authentic?

Yes. All GAROZÉ products are original designs and are sold exclusively through garoze.com and authorized partners.

Are your products limited edition?

Yes. Due to the exclusive nature of our designs, many styles are produced in limited quantities and may not be restocked once sold out.

Do you accept returns or exchanges?

All sales are final. Due to the limited edition nature of our designs, we do not accept returns, exchanges, or refunds. Please review your order carefully before completing your purchase.

What if my item arrives damaged?

In the rare event an item arrives damaged during shipment, please contact us at support@garoze.com within 3 days of delivery with photos of the packaging and the item. Approved claims will be handled at the sole discretion of GAROZÉ.

How long does shipping take?

Orders are typically processed within 2-5 business days. Shipping times vary by destination and shipping method selected at checkout.

Do you ship internationally?

Yes. GAROZÉ offers international shipping to select countries. Shipping rates and delivery times will be displayed at checkout.

How can I contact GAROZÉ?

For all customer service inquiries, please contact us at support@garoze.com.